About The Mediano LLC

Strategic Content & Digital Solutions

The Mediano LLC is a digital strategy consultancy specializing in enterprise website builds and redesigns for financial services, higher education, cultural institutions, and healthcare. With expertise in content strategy, information architecture, and UX writing, we help organizations create structured, intuitive, and high-performing digital experiences. Our approach is user-centered, ensuring that every project enhances engagement, streamlines governance, and supports long-term sustainability.

A Tailored Approach for Every Client

We work with a range of clients—from global enterprises to nonprofits and startups—offering services that include:

  • Enterprise Clients (B2B & B2C): Digital and content strategy, change management, governance, messaging hierarchy, and editorial direction.

  • UX Writing & Copywriting: Clear, concise, and effective content for financial services, higher education, and healthcare.

  • Consulting for Startups & Nonprofits: Content structure, information architecture, and developmental editing for nonfiction books in the UX industry.

Services

Our expertise spans across:

  • Journey Mapping

  • Information Architecture

  • Stakeholder Interviews

  • Content Strategy & Design

  • Content Audits & Governance

  • Voice & Tone Development

  • Style Guide & Editorial Strategy

  • User Research & Content Workshops

  • Scriptwriting & Executive Bios

  • Podcasting & Book Editing

Our Philosophy

Success isn’t just about conversions—it’s about better site performance, a leaner digital footprint, and a user-centered approach that reduces frustration and strengthens brand trust. We prioritize clarity, sustainability, and strategic execution to ensure lasting impact.

Leadership & Expertise

Jen Mediano, founder of The Mediano LLC, brings years of experience in content strategy, digital strategy, and editorial leadership. She has worked with top agencies including Sapient, R/GA, Razorfish, and Publicis, as well as enterprise clients like AllianceBernstein, Thomson Reuters, UVA McIntire School of Commerce and more.

Let’s Work Together

Whether you’re looking to refine your digital presence, optimize content structure, or enhance governance, The Mediano LLC is here to help. Get in touch to start the conversation.

Client Feedback

  • “Jen is an artful copywriter with a keen eye for strategy who knows the ins-and-outs of building websites. Her lengthy digital experience allows her critical foresight into the process. I particularly enjoyed working with her on a pharmaceutical client developing copy for social media platforms. Her story-telling instincts and ability to extend a brand's message without it sounding tired or rehashed were impressive.”

  • “Jen did a great job churning through and analyzing tons of pages of content for us. Her work helped us identify a lot of content that we could do without and gave us practical and insightful strategies for improving what we had left. She knows how to communicate her ideas clearly, never makes hasty recommendations without a good understanding of the context, and she's flexible and rolls with the punches. A pleasure to work with.”